Posts Tagged ‘Massachusetts Health Care’

Bending the Curve- Wanna Bet?

Tuesday, December 1st, 2009

By Evan Falchuk

Blue Cross Blue Shield of Massachusetts and Caritas Christi Health System are announcing a new agreement that some suggest may be a model for the rest of the country.

Under it, the non-profit insurer will stop paying the non-profit hospital on a fee-for-service basis for certain insureds:

Under the deal expected to be announced Friday, Caritas . . . will be paid to take care of about 60,000 Blue Cross members in its new program — whether or not they get sick. Caritas will use some of the payments for preventive services to help keep patients healthy. If Caritas can keep health-care costs under a certain budget, it can make a profit. But if health-care costs go over the agreed-on amount, Caritas is on the hook. . . . . Blue Cross is adding a carrot: If doctors and hospitals can meet certain quality targets, they can earn a bonus of as much as 10% on the value of the deal.

It sounds like a new approach to health costs.  But it reveals more about how the same old ways of controlling health care costs continue to thrive.

Here’s what I mean.

The model of the last few decades has been this.  Insurers and hospitals negotiate rates to pay for care.  The bigger and more important the hospital, the more leverage it has over the insurer.  The bigger and more important the insurer, the more leverage it can have back over the hospital.  So in Massachusetts, like other states, hospitals have consolidated into a small number of big hospital “systems.”  In turn, the health insurance business has become dominated by a small number of insurers, chief among them Blue Cross.

Simplified, here’s how these negotiations go.  The insurer threatens that if it doesn’t get what it wants, it will change its plan designs to make it less likely that patients will seek care at the hospital.  The hospital, says if it it doesn’t get what it wants, it will stop accepting the insurer’s customers.  It’s a game of high-stakes chicken, but deals usually get made.  They typically involve the hospitals agreeing to lower rates of pay for more routine care, and preserving higher rates of pay for more specialized care.  It’s a set up that encourages big hospital systems to get bigger, so they can capture more patients, and more focused on highly specialized care.  It also makes it far more likely that smaller insurers will end up paying more for the same care at the same hospital, as the hospitals try to offset lost revenue from them.

So what does this have to do with the new deal between Blue Cross and Caritas?

Well, less significant hospital systems like Caritas (which has very good doctors but has been notoriously troubled in recent years) have very little negotiating leverage with the big insurance companies.  For them, the game isn’t so much getting a good rate of pay for their services as it is getting patients through the door.  And so they need to figure out ways to get the insurer to encourage patients to go there.  What better way to do it than to enter into a high-profile new contract with the biggest insurer in the state?

Now, take a look at the numbers.  If I’m doing the math right, Caritas is going to get about $6,000 per insured per year.  With state Medicaid payments running at about $5,500 per insured, these Blue Cross patients not particularly interesting, financially.  Unless, that is, the program works as expected and Blue Cross ends up changing its plan design to encourage more people to go to Caritas for care, as opposed to the other major Massachusetts hospital systems.  And you know Blue Cross would love to be able, one day, to use its deal with Caritas as part of its negotiations with those other systems.

“It’s a bet,” said Caritas Chief Executive Ralph de la Torre.

That, it is.  But some new paradigm for health care?  Not so much.

How a Harvard Hospital Improves Patient Safety

Tuesday, September 29th, 2009

By Evan Falchuk

Patient safety is another way to look at health care quality.

Some hospitals are doing meaningful things to improve both patient safety and the quality of care.   Over at the Better Health blog, Dr. Val Jones has put together a terrific three-part video series with Paul Levy, President and CEO of Beth Israel Deaconess Medical Center.

The Harvard-affiliated BI Deaconess is one of the leading hospitals in the country.  And Paul Levy is one of the leading-edge innovators in the use of social media through his blog and active twitter use.  Dr. Val has managed to capture that unique combination in the work done by the BI Deaconess in her videos.

There are three videos.  One is about how BI keeps patients aware of their safety record, and another talks about how patients can keep in touch with friends and family while they are in the hospital.

The one I liked the best is about how patients can have a better hospital experience by keeping themselves informed.  You can watch that below.

The work hospitals are doing to improve question of patient safety is something we should hear more about.  Kudos to Val for helping people see this in action.

Why Incentives Don’t Work in Medicine

Tuesday, August 4th, 2009

By Evan Falchuk

At Slate, Professors Barry Schwartz and Kenneth Sharpe write about why trying to incentivize good medical practice is a mistake:

Almost all doctors want to practice good medicine—at least before they get socialized by the grind of medical school, residency, student debt, malpractice premiums, and the like.Yes, of course, they want to make a good living, but many—perhaps most—doctors would happily trade high compensation for a chance to practice medicine as it should be practiced. So the most important thing to do about incentives is this: Cease and desist. Stop thinking about incentives as the way out of the health care cost explosion.

Think instead about how medical training and practice can nurture and sustain the fragile desire to do the right thing that most students bring with them into medical training.

Our focus on incentives has happened because we have, for decades, mistakenly seen the practice of medicine as a simple economic transaction.  We’ve prioritized money over medicine.   And by focusing on ever more clever ways to design economic incentives, we have systematically undervalued everything that makes for high quality medicine. Things like time with your patient, thinking about his or her problems, consulting with colleagues, and coming up with sound advice.

The professors have it right – read the whole thing.

Roundup: Reactions to Putting Patients First

Monday, July 20th, 2009

by Evan Falchuk

Friday, I went to the National Press Club in DC for the Putting Patients First event.  It was organized by Dr. Val Jones of the Better Health blog, and was meant to raise the profile of patient issues in our discussion of health care reform.

Val deserves congratulations, as the issue has gotten wide attention in the medical blogosphere and beyond.

Here’s a round-up of reactions.

(more…)

What’s Up in the Massachusetts Economy

Friday, May 8th, 2009

By Evan Falchuk

I’m attending the annual meeting of the Associated Industries of Massachusetts this morning.  Some good speakers – I will update here and on twitter any interesting insights, especially if there’s anything on health care.

UPDATE: I don’t think anyone can predict the future of the economy.  After listening to a long panel discussion, my only conclusion is:  Every day that goes by, we’re a day closer to the recovery!

I also learned is that 70 of the 351 cities and towns in Massachusetts don’t have broadband internet access.  That’s pretty amazing in a state as technologically advanced as ours is.  The Lieutenant Governor said the state is spending $40 million to fix this, but there’s no clear time line on when that will be done.

There was no discussion of health care reform.

I was surprised, because the panel was made up of a major employer, the Lieutenant Governor, an economist, and a professor of public policy.  And the audience was made up of dozens of employers of all sizes from across the state.  Plus we live in the state that has done the most comprehensive health care reform of any and we have a Senator at the forefront of this discussion nationally.

Is health care reform not as hot of a topic as the media would have us believe?

  • "Medicine is learned by the bedside and not in the class room. Let not your conception of manifestations of disease come from work heard in the lecture room or read from the book: see and then research, compare and control. But see first."
    - Sir William Osler, MD
    The Father of Modern Medicine
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