Posts Tagged ‘Healthcare’

Canada is Not Different

Thursday, February 25th, 2010

By Evan Falchuk

When Danny Williams, the Premier of Newfoundland and Labrador, mysteriously disappeared to the United States for heart surgery, it was a scandal in Canada.  Why, asked many Canadians, would a government official abandon the Canadian health care system in his own time of need?

The secrecy surrounding where he went and why only added to the sense that he knew the was doing something bad for his political health.

Now he’s talking, and he’s saying things that I suspect sound pretty radical for Canadians.  Politically, he’s almost forced to say it.  But I wonder if he really needed to be in the fix he is in.

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Remember: Canada is Different

Tuesday, February 2nd, 2010

By Evan Falchuk

How different are Canada and the United States?

Depending on who you ask, they’re neighbours, or neighbors.  So they’re pretty similar.  But if you ask your Canadian neighbour to bring over a case of beer so you can watch a hockey game together, he’ll be very happy to bring over a two-four.  So they’re pretty different.

Still, this is all superficial.  What Americans don’t realize is how different our countries really are (I know Canadians don’t like it when Americans co-opt the word “American” like that.  I’m sorry, I just can’t help it).

You can see this difference most clearly when it comes to health care.  Today’s news supplies a good example.

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Japan, Part 3

Sunday, January 31st, 2010
By Evan Falchuk

After a week with business colleagues and doctors in Japan, I leave with three major impressions.

First, no matter how a country’s medical system is organized, there are troubling problems with the rising cost of health care.  Second, even in Japan, a culture in which patients are especially respectful of doctors, patients are increasingly questioning decisions of their doctors.  And third, the best doctors, all over the world, are deeply dedicated to the science of medicine  and the care of their patients.

I’ve lined up the pictures of some of the doctors I saw below and share some of their stories, too.

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Japan, Part 2

Tuesday, January 26th, 2010

By Evan Falchuk

You can’t generalize about the medical profession from talking to just one doctor.  But there are striking similarities in the ways the world’s best doctors think about medical care.  I had the honor to meet such a doctor yesterday, Dr. Takeshi Kawase.  He’s Professor and Chairman of the Department of Neurosurgery at the School of Medicine at Keio University in Tokyo, Japan.

Dr. Kawase is a neurosurgeon, who specializes in skull-base surgeries.  Interestingly one of his major specialties is operating on patients with the exact same illness my brother dealt with recently.

I learned a lot from my talk with Dr. Kawase.  What else would you expect from a talk with a renowned medical professor?

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Japan

Monday, January 25th, 2010

By Evan Falchuk

Japan is completely different from the United States.  But it’s exactly the same.

I’m talking about health care, of course.

Japan is a country of about 130 million people, and one of the richest countries on Earth.  They enjoy a system of universal health care coverage, and some of the best doctors in the world.  But there are problems.

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The Best Down Under

Wednesday, December 16th, 2009

By Evan Falchuk

Australia’s riskinfo.com, a leading publication for benefits advisers, released today the results of its study of the three “Best Initiatives of 2009.”

I’m proud to say that Best Doctors made the list for a program it launched with leading Australian insurer MLC.

The experience shared with Australian advisers during the launch of Best Doctors by leading UK adviser, Colin Boxall, in his capacity as an adviser and also as a father of a very sick child, served to highlight the value of this service.   Mr Boxall told advisers that in relation to receiving claim benefits for critical illnesses “… sometimes, having money is not enough.”

Congratulations to everyone who worked on this important initiative, especially Frank Ahedo, head of our European business, who spearheaded this effort.  It underscores what I’ve written about many times before – no matter where you live, or what health care system your country has, the experience of being sick is mostly the same.

Mr. Boxall said it very well indeed.

It’s All the Same

Wednesday, November 25th, 2009

By Evan Falchuk

I’ve spent the last few days with much of our European team, today in Madrid, Spain.

Here are a few quick observations, as the American reform process continues.

1.  Every country’s health care system has developed in the unique circumstances of its history.  That is, the health care system of each country is the result of a collection of changes, fixes, restrictions, reforms, market developments and whatever else has happened over the last several decades.   The result in each country are systems that work better or worse, but which in most all cases are very confusing to the people that work in them or get care from them.

2.  In my travels, when I talk to people about what it is like to get care in their health care system, everyone speaks highly of their doctors and poorly of whoever it is that pays for their health care.  It’s true whether it’s the government paying or a private insurer.  I think that, at least in the Western world, people just don’t like the idea that health care is an economic activity.  There is, I think, a sense that there is a sense that there is something almost religious about health care.  And so the idea that someone should pay someone else to deliver it seems, culturally, somehow distasteful.  The trouble is, no matter what people have tried to do, health care is a business.  I think some of the dissatisfaction people feel with their health care systems has to with how hard it is to reconcile these two conflicting ideas.

3.  The experience of being sick, or caring for a family member who is sick is very similar no matter where you go.  Most people feel that they can handle being sick; the part they can’t handle very well is the uncertainty about what to do next, and whether what’s being done to them is even the right thing.  Everywhere you go people talk about the enormous amount of information available on the internet about their  medical condition – but also about the insufficient time they get with their doctors to talk about what they’re finding, what they’re worried about, and how to deal with their anxiety around these things.  There is, it seems a, growing sense that it is ok, and in fact important, for patients to educate themselves about their medical situation.  And, certainly, a growing sense that it’s ok to ask your doctor questions, to want to be satisfied with the answers, and to make sure you have the best chance possible to get well.

In all events, here’s a photo of me with some of the terrific team in our office in Madrid:

Europe

Lessons from Israel, Continued

Thursday, October 22nd, 2009

By Evan Falchuk

So here are some thoughts following my talk last night at the “Israel: A Prescription for Healthcare Reform” event:

1.  Yes, we can learn from the health care systems of other countries…but they’re all unique.

Every country’s health care system has developed in the unique circumstances of that country’s economy, culture and history.  It’s an obvious, but important, insight, and Israel is no exception.

Israel was founded in 1948, but there were health care organizations in existence there long before that.  From the start these organizations were based on the culture of communal self-reliance that characterizes much of Israeli society.  From an American perspective, these organizations, called ‘kupot holim’ in Herbrew, look something like an HMO.  Today, there are four of these health plans, which provide a basic level of coverage to 100% of the population.

Israeli law requires that all residents join one of these four health plans, which is how they achieve universal coverage.  The plans cannot exclude anyone for pre-existing conditions, and are required to provide at a minimum a standardized basket of basic coverage.  The plan collect premiums from a combination of the government, employers and the individual insureds, with the extent of individual premium responsibility graduated on the basis of income.  Those who earn more, pay more.  Many people who can afford it buy supplemental policies on top of these plans.

It seems to function well for Israelis, and includes a greater emphasis on primary care than we see in the United States.  From Professor Altman’s description, and that of some of the Israeli audience members, it sounds like it also brings with it limitations on access to specialists, diagnostic testing and medical devices that would be difficult to accept in the United States.  And while the system is cheaper as a percentage of GDP than what Americans pay, Israel also struggles with questions of rising health care costs.

2. Regular people are getting very sophisticated about health care reform

The audience of about 100 wasn’t made up of health care wonks, but there were two questions about state versus federal regulation of insurance.  If the questions reflect anything about public sentiment, there was a sense of surprise that insurance companies in one state aren’t allowed to sell in another.  There was also a question about whether the federal reform will undo the important reforms Massachusetts has done in the last few years.  Professor Altman, who spoke on the panel with me, and who has worked on this very issue, seemed to think it was too early to tell.   More unintended consequences?

Overall, there was a sense of puzzlement over how our health care system could have ever become so complicated.  Professor Altman said it takes him an entire semester to teach the system to his students.  I had ten minutes.

3.  Health reform in 2009 is about health insurance not health care

There’s little question that some changes to insurance regulation would be helpful.  But the soaring rhetoric of reform is terribly disconnected from the reality of the proposals.  Maybe this is a good storyline for getting a law passed, but it’s not a recipe for righting what is wrong in our system.

The really important stuff in health care happens where insurance intersects with care, where money mixes with medicine.  If the purpose of reform is to save money, we have to change our way of thinking about it.  Health care – the relationship between a patient and their doctor – must be at the center of everything we do. But it’s not, and it’s because we keep trying to same old solutions to the same old problems.  Medical care too expensive?  Pay doctors less.  New drugs and technology?  Limit their use.  No one likes this approach – least of all patients  and their doctors.  And what’s worse, it doesn’t work.

So, yes, the focus on health insurance reform will lead to many changes, and more complexity.  And some day, years from now, someone will be explaining the American system to an audience, and people will wonder, how did anyone ever create a system such as this?

Lessons from Israel’s Health Care System

Monday, October 19th, 2009

By Evan Falchuk

Along with the highly esteemed Professor Stuart Altman, I am speaking tomorrow night tonight in an event sponsored by the Boston chapter of the terrific health care organization Hadassah.  My mother is the National President of the organization, which you can learn more about here.

The subject is American health care reform and what we can learn from the experience of Israel.  Israel is a highly-developed country which, like the United States, enjoys world-class medicine, but does not suffer with the same problems of uncontrolled costs that we do.

Professor Altman is a renowned expert on these subjects, so it promises to be a fascinating discussion.

If you’re in the Boston area and can make it, you should come by.  Details here.

The Changing Face of Canadian Health Care

Saturday, July 11th, 2009

By Evan Falchuk

Many Americans look to Canada, as an example of a government-run health care system that works.

But is that really what it is?

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  • "Medicine is learned by the bedside and not in the class room. Let not your conception of manifestations of disease come from work heard in the lecture room or read from the book: see and then research, compare and control. But see first."
    - Sir William Osler, MD
    The Father of Modern Medicine
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