Posts Tagged ‘Benefits Survey’

The Curious Case of Medical Tourism

Saturday, August 22nd, 2009

By Evan Falchuk

In our survey of major U.S. employers, we found very little interest in medical tourism.

But there is a great deal of interest in it among the major media – the Wall Street Journal, the New York Times, and today, Forbes (via the Associated Press) have done major stories on it.

But here’s something curious.

All three stories have featured the exact same medical tourist – Ben Schreiner of Camden, South Carolina.

Back in March, I wrote about how curious this was.  I guess it’s curiouser now.

Are there this few patient stories?  Based on our survey, maybe.

Whether medical tourism becomes a trend in America remains to be seen.  But since he’s appeared three times, one thing is certainly a trend – Ben Schreiner’s role as the go-to guy for stories on it.

WELCOME Instapundit readers.

This blog is about health care.  It is from the perspective of someone actually in the health care business.  It is a perspective informed by the health care system as it actually works.

And what it is really about is this:  Health care has become focused on the unit cost of care – treating it like something that can be produced on an assembly line.

But it’s not.

It is about thinking, judging, and deciding what is wrong with a patient.

The trouble is, our system systematically undervalues this process.  When your doctor can only spend 15 minutes with you, why are we surprised when things go wrong?

Proposed reforms continue to see health care in this light, hoping that through ever-more clever ways to pay for care, we can fix a problem created in that very same way.

If you read this blog, you will see not just the reality of how this works, but also the good news – the stories of patients, doctors, employers and others who are doing real and meaningful things to put right what is wrong.  You won’t hear much about it in the media – well, sometimes you will – but there are people out there changing the face of health care even faster than the politicians can.  And perhaps you will see what politicians might learn about how to actually make change.

Please visit again, join the discussion, and add your voice to this most important debate.

Why Reform is Going So Badly, Continued

Thursday, August 13th, 2009

By Evan Falchuk

As I’ve blogged about before (here, here, here and here), a big reason reform is going so badly is this:  Reformers don’t understand how people react when you try to make changes to their health benefits.

Companies across America have been making changes to health benefits for years.

Reformers seem to have ignored the lessons of their experience.

(more…)

I Thought We Were Trying to Save Money?

Friday, July 31st, 2009

By Evan Falchuk

I thought everyone knew the major goal of health care reform is to control spending.

Then why are Democratic leaders proposing changes that would outlaw some of the most successful cost-savings programs in the country?

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Don’t Mess with My Health Care

Thursday, July 30th, 2009

By Evan Falchuk

The news is full of stories about the President’s declining poll numbers.

Analysts struggle to explain the politics of what is wrong.  But anyone in the business of employee benefits shouldn’t be surprised at all.

You don’t mess with people’s health care.

Benefits professionals could tell you all about situations where companies have tried to make important — or even minor — changes to their employees’ health plans, only to run into strong resistance.  It’s one of the reasons they work so hard to communicate and engage with employees on this subject.  Smart companies don’t change health benefits without spending a lot of time explaining things to their employees and incorporating their views.  It’s hard work, and it takes time.  But it’s necessary if you want to make effective change.

A survey by the National Business Group on Health in a couple of years ago is still one of the best on this problem.  Helen Darling, President of the NBGH said at the time: “Overall, no aspect of a job is more important to workers of large companies than having good benefits, and our survey results clearly show that the benefit most important for most workers is the health plan.”

Here’s what she is talking about.  The NBGH survey of American workers found that:

  • 75% said they would forgo a pay raise if it meant they had to buy health insurance on their own
  • 60% would not trade a drop in health benefits for a better retirement plan
  • 83% said that if their company had to cut total compensation costs, they would rather have their pay or retirement plans cut than give up any of their benefits

And yet here is the President, proposing national insurance exchanges where it sounds like employees may be encouraged to buy their own coverage.  Saying that we need to control health care costs because the government won’t be able to afford retirement plans like Social Security and Medicare.  Telling us that the government needs to save money and so has to think of ways to cut spending on health care — and raise their taxes.

It’s the perfect combination of the worst buttons to push on health care.

Imagine a CEO who told his workers, good news, we need to save money for our retirees, so I’m going to cut your health benefits in ways that are very complicated and hard to explain.  Also, I’m going to cut your pay.  And, by the way, I don’t want to talk about this for very long, we need to do this right now.

He’d be awfully unpopular.  And that’s pretty much what we’re seeing now.

Of course there’s plenty of polling data that show that, in theory, most Americans support all kinds of changes to health care.  But when you are talking about their health care, well, it’s pretty simple.  Don’t mess with it.

The Questionable Future of Health Benefits

Friday, March 20th, 2009

By Evan Falchuk

Over at the Daily Diversion, Kelley Butler blogs about the study released by Watson Wyatt and the National Business Group on Health on employers’ view of the future of health benefits.   The press release accompanying the study says “Employers Remain Confident in the Future of Health Benefits,” while Butler leads with “Employer confidence in future of health benefits slips.”  Who’s right?

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  • "Medicine is learned by the bedside and not in the class room. Let not your conception of manifestations of disease come from work heard in the lecture room or read from the book: see and then research, compare and control. But see first."
    - Sir William Osler, MD
    The Father of Modern Medicine
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